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Mountains

Cookies

Cookies

Cookies are small text files that we place in your device that you use to access our website. This helps to recognize your device during a session or in your future visit to our website and hence providing better user experience. We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyse our service.

The technologies we use may include:

2. Browser Cookies:

A small file placed on your device. You can instruct your browser to allow or refuse cookies when it is being sent. However, when you do not accept cookies, you may be unable to access some parts of our service. Unless you adjusted your browser settings to refuse cookies to be sent our service may use cookies.

2.1 Flash Cookies:

Flash cookies may use local stored objects to collect and store information about your preferences or activity on our services. Flash cookies are not managed by the same browser settings as used for the browser cookies.

2.2 Web Beacons:

Certain sections of our services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single pixel gifs) that permits the company for example to count number of users who have visited the webpages or who registered with an email and other web browser related statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Generally, we use two types of cookies:

2.2.1 Session Cookies:

They are deleted as soon as you close your web browser. Session cookies are essential to provide you with available services on our website and allows you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies the services you asked for on our website cannot be used, therefore we only use these cookies to provide you with those services.

2.2.2 Persistent Cookies:

They remain on your device even when you go offline. These cookies allow us to remember choices you made when you visited our website such as remembering Login details or language preferences. These makes it easier for the user avoiding re-entering the preferences each time he visits the website.

2.3 Cookie Retention:

Information collected via cookies could be retained for a maximum period of 2 years. We could delete them if they are no longer necessary or when we receive a request of deletion by Email considering contractual terms and legal obligations.

2.4 Performance Cookies:

These cookies are used to measure the performance and user behaviour.

They identify your internet browser, operating system, visited sites and their duration, previously visited websites, most common visited websites and the errors you experienced there. All the collected data is analysed anonymously. It doesn't allow a personal identification. It only serves the purpose of enhancing the user experience of our website.

2.4.1 Google Analytics:

a. _ga , _gid , _gtag[web property ID]:

Are used to analyse user behaviour on the website using web analytics tool Google analytics. It provides statistical information about the website by means of cookies. The information generated are used to create reports which are in turn helpful in estimating audience size and usage pattern.

_ga cookie will be cleared as soon as you delete the browser cache or is erased automatically after 2 years of your visit.

_gid cookie will be cleared as soon as you delete the browser cache or is erased automatically after 24 hours of your visit.

_gat cookie will be cleared as soon as delete the browser cache or is erased automatically after 1 minute of your visit.

b. language cookie:

This cookie is stored as soon as the language dropdown of the website is changed.

3.Third Party Cookies:

External links from the website may also use cookies which we have no control. They may be performance or targeting cookies. You can change your cookie settings at any time by visiting our cookie policy or by clearing cache in your browser. Required cookies will be cleared after 30 days of your visit. However, if you chose to block all cookies including essential cookies, you may not be able to access all parts of our website.

Updates: This cookie policy is updated from time to time.

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I guess the take is that if you say How may I help you? the customer actually expects you to wave the magic wand & fulfil their wishes which is not possible most times in real time. But If you instead use How may I assist you? I think it basically reflects that I am there to find which ever solution available with Us

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